ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2020-03-08

Five star employees we're very eager to help

"Weather employees awesome they took care of I need very fast"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.

Verified
5/5

2020-03-03

Grrrrreeeeeaaaattttt!!!!

"Excellent service,friendly customer service."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
2/5

2020-02-28

No help

"Was in the store for 45 min while
getting a tire changed and not once did any employe ask if we needed any help. And they overheard us looking for a extra small helmet for my gf . i was also trying to find a jacket in my size not once did they help
"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Return service rating.

Verified
5/5

2020-02-27

Bought a beautiful helmet for my beautiful girl and the help was amazing.

"There's a reason that I keep coming back, you figure it out, no fair looking at sales ads!"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.

Verified
5/5

2020-02-25

RF-1200 Shoei helmet.

"Steve was very helpful and knowledgeable helping me finding a helmet that fit me. It was a great experience. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

5/5

2020-02-21

"Employees there were very knowledgeable and helpful as sune as we walked in. Directed us to the department we needed l. Several employees asked if we needed help and helped each other. Very friendly. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2020-02-20

Great customer service

"Jacklyn, the cashier, always remembers who I am and is more than friendly and helpful. She, and others associates like her, are one of the biggest reasons I always go back to Cycle Gear!!!"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.

Verified
5/5

2020-02-18

Friendly and knowledgeable staff; Huge showroom selection

"I shop here for my motorcycle needs all the time. Customers are ALWAYS greeted with a friendly hello and "Welcome in" right as they walk through the door, and each department (parts, helmets, clothing, etc) has a knowledgeable associate always willing to help with questions, sizing, and information. If something you want is not in the store, they will order it for you and have it shipped to the store (free shipping!) or to your home and returns are a snap-breeze. Most, if not all, associates are riders, so there's much more to talk about than just purchases. CG is a wealth of products and information and they have Bike Night as well! Love this place."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-02-15

Friendly, knowledgeable staff. Great prices.

"The staff were very friendly and knowledgeable. They had great sale prices on motorcycle riding gear. They also have a huge selection to choose from."

Detailed Review Benchmark + -
How likely are you to shop in the future?

Verified
3/5

2020-02-15

Some Employees don’t know products

"I tried to verify a part was available before making the long drive there.

They didn’t know their products well. Long wait times on the phone. Had to call back a few times.
Wrong price was quoted.
Good news cashier charged me the same price I was quoted.
"


Verified
1/5

2020-02-14

Serious safety issue: Tire mounted backwards

"I purchased a tire from Cycle Gear and had CG Sac mount it. I got it home and found that it was mounted backwards. I drove back to CG Sac and the installed argued with me telling me that the installer has several years of experience and that it was correct. I checked with the manufacturer and took the tire to CG In Rancho Cordova and they confirmed it was backwards. CG Rancho corrected the tire. A backwards tire could have been a serious safety issue, plus the fact that I had to make several trips to two different CGs, I’ll be looking elsewhere for my business. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-02-13

Excellent

"Great customer service. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
4/5

2020-02-10

One Stop Shop

"I love how the store seems to have everything in stock."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2020-02-09

I got what i came for. It seems well made and all for a reasonable price.

"Same as above. The free helmet bag was a cool thing!"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-02-08

Awesome store

"First time in the store and it was amazing. Great prices and as good or better than what I saw on Amazon "

Detailed Review Benchmark + -
Rate the Cycle Gear team member who assisted you.
Return service rating.